In order to help you successfully complete the registration process for MWC Shanghai 2019, answers to common registration questions may be found below. Click on the question to view its answer.
General Registration Enquiries
Please click here to access the information on prices and what benefits are included in each pass.
Payment will be accepted in U.S. Dollars (USD) or Chinese Yuan (RMB) for the All Exhibition Pass, Gold Pass and VIP Pass.
We accept MasterCard, Visa or American Express, bank/wire transfers as well as Alipay and WeChat Pay. Online banking options via China UnionPay are accepted for RMB payments (JCB is also accepted for RMB payments. RMB online payment portals available in Chinese language only).
In order to pay by bank/wire transfer you will need to select ‘Continue to Payment’ option when registering.
Please allow enough time for your bank/wire transfer payment to be completed, as processing can take up to ten working days. If the transfer has not cleared prior to your arrival onsite you will be expected to supply an alternate form of payment. Badges will not be handed out without full pre-payment of registration fees.
Please note: Approximately 10 days prior to the event, the option to pay by bank/wire transfer will be removed in order to allow time for payments to be received.
Yes. The minimum age for an attendee accessing the Industry Halls is 16. This is strictly enforced.
MWC Shanghai 2019 is Asia’s leading event for next-generation technology – 5G, IoT, AI, big data and beyond, while providing networking platform and business opportunities for the industry players and users. We set up the age restriction to ensure a professional atmosphere for our attendees and exhibitors.
Any requests for visitors under the age of 16 must be put in writing to [email protected].
ALL SALES ARE FINAL. Cancellations, as well as ‘no shows’, will be liable for the full registration fee. No refunds shall be given. Cancellation of travel reservation and hotel reservation are the exclusive responsibility of the registrant, irrespective of reason or cause.
Substitutions between attendees from the same company and at the same invoice address may be made by providing the GSMA with written notice of the name of the original attendee and full details of the substitute attendee.
To arrange a substitution, please e-mail full details to [email protected]. Please quote “Pass Substitution MWC Shanghai 2019” in the subject line of the e-mail. The new attendee will automatically be emailed a Confirmation email once the process has been completed. Please note that this might take a few days to complete.
Once a badge has been issued onsite, substitutions are no longer allowed.
To read our complete event terms click here.
We do not send out badges prior to arrival, nor do we allow third-party badge collections. Each attendee must present Photo ID, business card and pick up their own badge on site. Acceptable forms of Photo ID are a passport, national ID card or driving license with photo.
No, we do not allow third party badge collections. You must collect your own badge in person.
You will need to bring a copy of your final confirmation email and Photo ID (passport, national ID card or driving license with photo) to collect your badge onsite. This applies to all registered badge holders.
Yes you can, however we strongly recommend that you register before arrival to avoid queues when you arrive.
Only VIP Pass holders are entitled to the Conference Lunch. Information on passes can be found here.
Mobile World Live is the online portal that serves as the voice of the mobile communications industry. Through our growing community base, you can connect with mobile enthusiasts and professionals worldwide. Mobile World Live video content is updated weekly and brings you exclusive interviews with some of the top mobile executives in the world.
If you want to join this online community now, visit www.mobileworldlive.com or log in to your registration account, click on “Update your personal information / contact preferences”, select ‘Yes’, select your language preference and then “Continue”.
To print your invoice, click here to access your registration account, then select “Download your invoice/receipt”.
Chinese Fapiao will be issued to RMB payment only. You may apply for an e-fapiao or a paper fapiao in your registration account after your registration and payment have been completed.
Group purchase of VIP Passes are entitled to special discount offer. For more information, please email [email protected].
Those wishing to attend MWC Shanghai must have a valid e-mail account in order to register.
Once you have successfully registered, your confirmation, key updates and information on where to collect your badge will be e-mailed to you prior to the event.
We do not have a deadline for registering for MWC Shanghai. However, if you are an overseas visitor, please make sure you leave enough time as you may be required to apply for a visa to enter China. Therefore, we highly recommend that you complete your registration as early as possible.
Once the registration is completed, you will receive an e-mail confirmation (Final Confirmation). Your Final Confirmation email must be brought with you onsite to collect your badge. Only fully paid registrations will be sent a Final Confirmation e-mail.
You can sign in to your registration account at any time to view your registration and to update your personal details (Attendee e-mail address and Last Name cannot be changed). You can access your details by logging in with your user name and password provided when you first registered.
If you have forgotten your password, visit the registration website, click on “Forgot Password?” and enter the email address you used to register.
If you have received an invitation to attend, a Registration or Discount Code will be shown in the invitation e-mail, along with instructions on how to complete the registration process using this code. Please refer to that email before beginning the registration process.
Passes and prices information can be found by clicking here.
Visa Invitation Letters Information
The Chinese government recommends you reach out to your local Chinese Embassies or Consulates-General first for travel information. In addition, they provide this information on Chinese visa requirements.
GSMA’s registration partner can provide you with a visa invitation letter for you to submit along with your visa application, should this be required. After registering the Event, you can sign in at any time to request a visa invitation letter through Registration Home. Please note your registration needs to be complete and full payment must be received before your visa invitation letter will be issued.
Neither the GSMA nor our registration partner takes responsibility for the issuance of visas. It is the responsibility of attendees to ensure they allow sufficient time for the processing the invitation or visa prior to travel to the event.
If you do not require a visa, please do not apply for visa support. We will not issue visa invitations to attendees from nations which do not require one.
Please send the correct information, a copy of your passport information page, and your Registration ID to [email protected].
If you are a member of the press (including industry analysts) and would like to attend MWC Shanghai, please click here.
MediaMedia professionals wishing to attend MWC Shanghai 2019 should review the accreditation criteria in order to facilitate the registration process. For questions regarding press registration, contact a member of the GSMA Press team.
Once you have applied for accreditation, your application will be reviewed by the GSMA Press team and you will be notified by e-mail if your application is successful or not.
GSMA members receive a 30% discount on VIP, Gold and All Exhibition Pass for MWC Shanghai. The Organisation ID is required before you begin your registration to receive the discount. Please do not begin registration until you have your Organisation ID at hand.
If you have any issues with logging into the InfoCentre2 to retrieve your Organisation ID number please email [email protected].
Please note: GSMA Member Discounts can only be used by attendees from a member organisation. Member Discount codes should not be shared with external customers and clients. Should you have any queries regarding Member Discounts, please contact [email protected].
Conference and Keynote speakers have been contacted by the Speaker Management Team with instructions on how to register. You can contact the team directly at [email protected].
If you are speaking at an event or programme other than the official conference programme, please contact the organizer for that event for instructions on how to register.