Important Information for Registrants

In order to help you successfully complete the registration process for MWC Shanghai 2022, answers to common registration questions may be found below. Click on the question to view its answer.

2022 Registration and Access Requirements

2022 New Registration and Access Requirement EN

What is Mandatory ID submission (real-name registration)?

To comply with Health & Safety best practice, mandatory ID submission has been introduced as part of the registration process. All attendees must self-register and insert their identity card/passport/travel permit number during the registration process. For Mainland Chinese visitors, real-time ID verification will be completed at the point of registration.

To support mandatory ID submission, real-time ID verification and comply with data privacy regulations, the bulk registration function has been disabled within the Exhibitor and Partner Invitation System. For Exhibitor and Partner Invitation (E&P) System enquiries, please scroll down or click here.

What are the new access requirements?

At MWC22 Shanghai, we are utilizing digital badges for all Mainland Chinese visitors. Please ensure you bring your Chinese ID card with you for event access via our ID gates. Your digital badge will be made available to you, after you have completed the identity verification process at our ID gates. Printed badges will not be provided.

For non-Mainland Chinese visitors, please bring your passport or travel permit (this must be the same document you used during the registration process) to the event and approach the “Non-Mainland Chinese Visitors” registration counter. You will be provided a printed badge and you will access the event using our ID gates.

Access will be denied if you cannot produce your Chinese ID, Passport or Travel Permit (whichever is applicable).

Note: Information on Health & safety protocols will be announced closer to the event dates. Please visit our website for more information.

Is there a networking badge?

There will be a print ready networking badge located within your registration account in your Registration Homepage. Please print it out prior to arriving at the event. A badge holder and lanyard will be available for pick-up at the venue.

Note: Networking badge will be launched closer to the event.

What are the COVID-19 Prevention Protocols?

Information on Health & safety protocols will be announced closer to the event dates. Please visit our website for more information.

VIP Pass, Gold Pass and All Exhibition Pass Enquiries

General Registration Enquries

General Registration Enquiries EN

What does my pass type give me access to?

Please click here to access information on prices and what benefits are included in each pass.

What are the registration opening hours?

All attendees are encouraged to complete their registration prior to arriving onsite.

Date SNIEC Entrance Hall 2 (North) Kerry Hotel Pudong, Level 2
28 June 2022 Tuesday 08:30 – 17:30 08:30 – 17:30
29 June 2021 Wednesday 09:00* – 17:0008:30 – 17:30
30 June 2021 Thursday 09:00* – 17:00 08:30 – 17:30
1 July 2021 Friday 09:00* – 16:00 08:30 – 17:30

*Exhibitors with extended hour access can enter from 08:00. Visitors (without extended hour access), are welcome from 09:00 onwards to avoid unnecessary waiting time at the venue.

What currencies do you accept?

Payment will be accepted in Chinese Yuan (RMB) for all pass types.

What are the payment methods?

We accept online RMB payments only using MasterCard, Visa, JCB, Alipay and WeChat Pay.

I have received more than one invitation to attend, what should I do?

You only need to register once to attend MWC Shanghai. If you have already registered and you receive an invitation for a pass which provides you extra benefits than your current registration, you may upgrade your pass by logging in to your account here.

Information on passes can be found here.

Is there a minimum age to attend MWC Shanghai?

Yes. The minimum age for an attendee accessing the event is 16. This is strictly enforced.

MWC Shanghai 2022 is Asia’s leading event for next-generation technology – Advancing AI, Internet of Everything, FinTech, Tech Horizon, Cloudnet and 5G Connect, while providing a networking platform and business opportunities for the industry players and users. We set the age restriction to ensure a professional atmosphere for our attendees and exhibitors. Any requests for visitors under the age of 16 must be put in writing to [email protected].

What is the Cancellation or Substitution Policy?

ALL SALES ARE FINAL. Cancellations, as well as ‘no shows’, will be liable for the full registration fee. No refunds shall be given. Cancellation of travel reservation and hotel reservation are the exclusive responsibility of the registrant, irrespective of reason or cause.

Substitutions between attendees from the same company and at the same invoice address may be made by providing the [GSMA with written notice of the name of the original attendee and full details of the substitute attendee.

To arrange a substitution, please e-mail full details to [email protected]. Please quote “Pass Substitution MWC Shanghai 2022” in the subject line of the e-mail. The new attendee will automatically be emailed a Confirmation email once the process has been completed. Please note that this might take a few days to complete.

Once a badge has been issued or the attendee has passed through our ID gates at the event, substitutions are no longer allowed.

To read our complete event terms click here.

Where do I collect my badge at the event?

A digital badge will be available for all Mainland Chinese visitors. No printed badge will be provided. We recommend you link together your registration with WeChat and you will be able to retrieve your digital badge in the GSMA WeChat official account.

For non-Mainland Chinese visitors, you will need to present your passport/travel permit (whichever you used during the registration process) at the counter and redeem a printed badge. No third party collection will be allowed.

Can I register at the event?

There is no onsite registration facility. We strongly recommend that you register before arrival or you will experience delays.

Who can attend Conference Lunch?

Only VIP Pass holders are entitled to the Conference Lunch. Information on passes can be found here.

What is Mobile World Live, and how can I join?

Mobile World Live is the online portal that serves as the voice of the mobile communications industry. Through our growing community base, you can connect with mobile enthusiasts and professionals worldwide. Mobile World Live video content is updated weekly and brings you exclusive interviews with some of the top mobile executives in the world.

If you want to join this online community now, visit www.mobileworldlive.com or log in to your registration account, click on “Update your personal information / contact preferences”, select ‘Yes’, select your language preference and then “Continue”.

Can I print (or reprint) my registration invoice?

To print your invoice, click here to access your registration account, then select “Download your invoice/receipt”.

Chinese Fapiao will be issued. You may apply for an e-fapiao or a paper fapiao in your registration account after your registration and payment have been completed.

Presentations Download

For MWC Shanghai VIP and Gold Pass holders, you may login to your registration account after the event to download MWC22 Shanghai presentations. Please refer to the pass benefits for the presentation entitlement.

Our registration system will be closed on 31 July 2022. Please download any presentations before this date.

Registration Assistance

Registration Assistance EN

I don’t have an e-mail account to register. What should I do?

Those wishing to attend MWC Shanghai must have a valid e-mail account in order to register.

Once you have successfully registered, your confirmation, key updates and further information will be e-mailed to you prior to the event.

Is there a deadline for registration?

We do not have a deadline for registering for MWC Shanghai but we do advise against arriving at the event without having fully registered. If you are an overseas visitor, please make sure you leave enough time as you may be required to apply for a visa to enter China. Therefore, we highly recommend that you complete your registration as early as possible.

When will I receive a registration confirmation?

Once your registration is completed, and your payment has been successfully processed, you will receive an e-mail confirmation (Final Confirmation). Your Final Confirmation email must be brought with you to the event. Only fully paid registrations will be sent a Final Confirmation e-mail.

How can I change my personal information after I have registered?

You can sign in to your registration account at any time to view your registration and to update your personal details (Attendee e-mail address and Last Name cannot be changed). You can access your details by logging in with your user name and password provided when you first registered.

I have forgotten my password. What should I do?

If you have forgotten your password, visit the registration website, click on “Forgot Password?” and enter the email address you used to register.

I received an invitation to attend. What should I do?

If you have received an invitation to attend, a Registration or Discount Code will be shown in the invitation e-mail, along with instructions on how to complete the registration process using this code. Please refer to that email before beginning the registration process.

How do I register to attend?

To register, follow the steps below:

  1. To begin your registration click here.
  2. Select a Pass Type; OR if you have received an invitation to attend and have a Registration / Discount Code, click “Apply Code” and copy the Code into “Please enter code” field.
  3. Follow the instructions to complete your registration in full.
  4. Accept the Event Terms & Conditions.
  5. You will then receive your registration acknowledgement by email.

Passes and prices information can be found by clicking here.

Visa & Visa Support Letter Information

Please check with your local Chinese Embassy or General Consulate in relation to travel guidelines and requirements.

Visa Invitation Letters Information EN

Do I require a visa to enter China?

The Chinese government recommends you reach out to your local Chinese Embassies or Consulates-General for travel information. In addition, they provide this information on Chinese visa requirements.

Applicants who are applying for a Chinese visa may be required to submit the application in person to get fingerprints and photos approved at the Visa Application Centre, in accordance with Chinese laws and regulations, and based on the principle of reciprocity. Please do check with your local China embassy for detailed rules and visa application process, and please allow enough time to go through the visa application process.

How do I obtain a visa invitation letter?

GSMA’s registration system can provide you with a visa support letter for you to submit along with your visa application, should this be required. After registering for the event, you can sign in at any time to request a visa support letter through Registration Home. Please note your registration needs to be complete and full payment must be received before your visa support letter will be issued.

Neither the GSMA nor our registration partner take responsibility for the issuance of visas. It is the responsibility of attendees to ensure they allow sufficient time for the processing of their visa prior to travel to the event.

If you do not require a visa, please do not apply for visa support. We will not issue visa support letter to attendees from nations which do not require one.

Note:
We are unable to provide assistance with visa applications beyond supplying the visa support letter. Only fully paid and/or complimentary registrations will be granted visa support letters.
Additional information can be found in the Terms & Conditions listed in the Registration System.

I have received my visa invitation letter but found some information to be incorrect, what should I do?

Please contact [email protected] along with an explanation of your request.

Conference Summit Sessions and Leaders Stage

Conference Summit Sessions and Leaders Stage EN

How can I attend Conference Summit Sessions?

VIP Pass holders and Gold Pass holders have access to Conference Summits.

For Exhibition Pass holders, please sign in and upgrade to VIP or Gold Pass if you wish to attend more sessions. For more information, please click here.

How can I attend the Sponsored Leaders Stage?

VIP Pass, Gold Pass and Exhibition Pass holders can access the Sponsored Leaders Stage.

MWC Shanghai Tours

We will not be offering any MWC Shanghai Tours in 2022.

Press Registration Enquiries

Press Registration Enquiries EN

How do I register as Press/Analyst?

If you are a member of the media or an industry analyst and would like to attend MWC22  Shanghai, please review the criteria for accreditation  and apply for Press/Industry Analyst Accreditation here.

Apply for Press/Industry Analyst Accreditation

For questions on Press/Industry Analyst accreditation, please email [email protected].

GSMA Members Enquiries

GSMA Members Enquiries EN

GSMA Member Discounts

GSMA members receive a 30% discount on VIP and Gold and Exhibition Pass for MWC Shanghai. The Organisation ID is required before you begin your registration to receive the discount. Please do not begin registration until you have your Organisation ID at hand.

  • Log into InfoCentre2.
  • Click on “My Organisation”.
  • The Organisation ID can be found underneath the Organisation Name and Company introduction.
  • In order to receive your discount, you must supply your Organisation ID prefixed with ‘MWCS’ during registration (i.e. if your Org ID is 12345, enter ‘MWCS12345’, if your Org ID is less than 5 digit, i.e Org ID is 12, enter ‘MWCS00012’ into the code box on the first step of the registration process).

If you have any issues with logging into the InfoCentre2 to retrieve your Organisation ID number please email [email protected].

Please note: GSMA Member Discounts can only be used by attendees from a member organisation. Member Discount codes should not be shared with external customers and clients. Should you have any queries regarding Member Discounts, please contact [email protected].

Speaker Registration Enquiries

Speaker Registration Enquiries EN

I am speaking at the conference. How do I register?

Conference and Keynote speakers will be contacted by the Speaker Management Team with instructions on how to register. You can contact the team directly at [email protected].

If you are speaking at an event or programme other than the official conference programme, please contact the organiser for that event for instructions on how to register.

Exhibitor, Partner and Sponsor Registration Enquiries

Exhibitors and Sponsors will be contacted by email with information on how to access the GSMA Exhibitor & Partner (E&P) Invitation System. If you are a registration coordinator, please note that login details for your E&P Invitation System account will be the same as your registration account.

Exhibitor, Partner and Sponsor Registration Enquiries EN

How do I register?

Anyone wishing to attend the event must register, including registration coordinators, using the GSMA Exhibitor & Partner (E&P) Invitation System. To invite guests or register your own staff, you will need to access the GSMA Exhibitor & Partner (E&P) Invitation System.

Exhibitor & Partner (E&P) Invitation System is now live! The Exhibitor & Partner’s registration coordinators should have received an email with login details, the coordinators may login to their registration accounts, and click the icon on the top right hand corner and select the E&P account.  

ep-login
How can I invite or register my staff and guests?

Exhibitors and Sponsors will be contacted by email with information on how to access the GSMA Exhibitor & Partner (E&P) Invitation System, which enables you to manage your allocation of passes. You will be able to invite guests, your own staff, VIP and contractors to register. For more information on the invitation system and your allocation of passes, please check the Online Event Manual.

Why has bulk registration been removed from the E&P System?

Due to government registration rules & regulations, all attendees must self-register and input their name and ID card/Passport/Travel permit details at the point of registration.

To comply with data privacy regulations, the bulk registration function has therefore been removed from the system.

I am working on/at a stand. Do I need to register?

Yes, all attendees, exhibitors and event participants must register. Please contact the Registration Coordinator of the Exhibitor or Partner for whom you are working. They should provide you with a Registration Code and instructions on how to register.

Partner Programmes Registration Enquiries

Partner Programmes offer an exclusive opportunity to engage with the top organisations in the industry. Each programme is developed and presented by today’s tech leaders and cover a range of informative topics including industry insights, company solutions, product launches, demonstrations, case studies and workshops. Please visit our website for more information.

Partner Programmes Registration Enquiries EN

How can I join a Partner Programmes?

If you are registered, please login to your registration home and click “Apply for Programmes and Events”. You can select the programmes that you are interested in and click “Apply Now”. Once the programme owners review your application, you will receive an email notification. You can also review the application status at the top of the “Apply for Programmes and Events” page.

If you do not have a pass, please click here and click “Apply Now” under Programmes. Complete the registration form and select the programmes that you are interested in. Some Partners might give out free passes to their attendees. If you have been accepted without a free pass, you will have to purchase a pass by login to your account. Without a MWC Shanghai pass, your entry will be denied.

Registration Enquiries  

Contact us via live chat by clicking on the “Chat” icon available in the registration homepage or email us at [email protected]

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